Privacy Policy

Last updated: November 2026

1. Who is responsible for your data

Controller: Hedi Bejaoui (Spain Chauffeur)
Website: https://spainchauffeur.com
Email: info@spainchauffeur.com
Phone / WhatsApp: +34 744 404 447

2. What data we collect and why

We only process the data you give us or that is generated when you use the website:

• Contact and booking form: name, email, phone number, and your trip and message details (date, pick-up, destination, number of passengers). We use them to reply to you, prepare a quote and manage your service.
• WhatsApp, phone or email: if you write or call us, we process your phone number or email and the content of the conversation to handle your request.
• Browsing data (cookies): with your consent, we use statistics cookies (Google Analytics) to understand how the website is used and improve it. See our Cookie Policy for details.
• Maps and third-party content: the website may show Google Maps or other embedded content that may receive your IP address when loaded.

3. Legal basis

• Your consent (Art. 6.1.a GDPR): when you submit the form or accept cookies.
• Performance of a service or pre-contractual steps (Art. 6.1.b): to handle your request and provide the transfer service.
• Legal obligation (Art. 6.1.c): to keep invoicing and documentation required by law.

4. Who we share your data with

We do not sell your data. We only share it with service providers and where the law requires:

• Web hosting and email provider (GoDaddy).
• Google (Analytics, Maps, Google Business Profile), only if you accept the relevant cookies.
• WhatsApp (Meta), if you contact us through that channel.
• Public authorities when required by law.

Some of these providers are outside the European Economic Area (for example, in the USA) and operate under appropriate safeguards, such as standard contractual clauses or the EU-US Data Privacy Framework.

5. How long we keep your data

We keep your contact data for as long as needed to handle your request and, if you book our service, for the legal retention periods (generally up to 6 years for commercial and tax records). If there is no business relationship, we delete the data after a reasonable time or when you ask us to.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@spainchauffeur.com. If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Cookies

We use necessary technical cookies and, only with your consent, statistics cookies. You can change your choice at any time with the “Manage consent” button shown on the website. See the Cookie Policy for details.

8. Children

This website is not aimed at children under 14 and we do not knowingly collect their data.

9. Changes to this policy

We may update this policy to reflect changes to the website or the law. The current version is always the one published on this page.